The information below is for online purchases only. In-store or phone orders do not apply. Give us a call at 415.325.5595 or email at info@henryshouseofcoffee.com if you’d like more information on placing an order over the phone or in-store.
US Shipping Info
We offer FREE shipping on all orders of $45 or more (available to all US addresses including Alaska, Hawaii, PO Boxes, US Territories and Military Addresses). Everything is shipped out of our San Francisco location.
If your order falls below $45, shipping is $6 flat rate.
We typically roast and ship Monday thru Friday as long as your order is submitted before 8am PST. Orders placed on Saturday and Sunday will be roasted and shipped on Monday.
France & UK Shipping Info
We offer a flat $15 USD shipping fee anywhere to France, no minimums required. All duties and taxes are paid by us. All France shipments are shipped via APC Logistics. All shipments will be processed on Mondays regardless of order date.
Canada Shipping Info
We offer a flat $10 USD shipping fee anywhere to Canada, no minimums required. All duties and taxes are paid by us. All Canadian shipments are shipped via APC logistics. All shipments will be processed on Mondays regardless of order date.
Shipping Carrier
We use two main carriers for all online orders: USPS and FedEx. The carrier used depends on three main factors: order size, destination zone, and cost.
Shipment Tracking
Once your order has been picked up by our carriers, you’ll receive a tracking notification via email. If there is ever a problem with your shipment feel free to email us at info@henryshouseofcoffee.com or give us a call at 415.325.5595.
Estimated Delivery Time
You can expect most orders to arrive within 3 days if shipped via USPS Priority or FedEx 2-Day. While we cannot guarantee delivery times, we do make it a priority to get your order out as soon as we can, assuming the order has been placed before 8am PST.
